Shipping & Delivery Policy
Last updated 3 November 2026
Effective date: 3 November 2026
This policy applies to Instring gear (pickleballs, paddles and dry-fit tees) sold by Quantloop Technologies Private Limited.
Orders are currently placed on WhatsApp. We confirm the price, shipping charges and delivery date with you there before you pay.
1. Subscriptions are digital
Instring subscriptions for academies and coaches are delivered online. Your account is activated straight after signup or payment. Nothing is shipped.
2. Where we deliver
We currently deliver within India. Some pin codes may not be serviceable; we will tell you on WhatsApp before you pay.
3. Delivery time
- Ahmedabad: usually 1–3 working days after the order is confirmed.
- Rest of India: usually 3–7 working days.
- Orders are dispatched within 1–2 working days. Delivery may take longer during sales, holidays or bad weather.
4. Shipping charges
Shipping charges, if any, are confirmed with you on WhatsApp before you pay.
5. Pick up at the court
In Ahmedabad you can choose to collect your order at a partner venue or academy instead of delivery. We will message you when it is ready.
6. Tracking
Once your order ships, we will send a tracking link by SMS, email or WhatsApp.
7. Problems with delivery
If your order is late, missing or arrives damaged, write to us within 48 hours of the expected delivery date. See our Refund & Cancellation Policy.
8. Contact
Quantloop Technologies Private Limited, 20 Shubh Elegance, UGVCL Road, Nr DPS, Bopal, Ahmedabad, Gujarat 380058 Email: support@instring.co.in · Phone: +91 9016388002
Grievance officer
Vinish Kumar Lonhare, Quantloop Technologies Pvt Ltd, 20 Shubh Elegance, UGVCL Road, Nr DPS, Bopal, Ahmedabad, Gujarat 380058
grievance@instring.co.in · +91 9016388002